| REBER
RANCH CONTACT INFORMATION
*24 HOUR FAX: (253) 630-3975
*EMAIL – contact@reberranch.com
REBER
RANCH MAIL ORDER DEPARTMENT HOURS
(PACIFIC TIME) Monday – Saturday 9-6 pm, Sunday 10-5 pm
TO
ORDER BY MAIL
Include your complete address, including zip code and phone number.
Indicate size, color and product description, including price and
alternative choice if possible. Indicate method of payment (credit
card number/expiration date or Cashiers check – please do
not send cash).
TO
ORDER BY FAX
24 hour fax line (253) 630-3975. Please include your complete address,
zip and phone number. Indicate size, color, product description
and price. Include alternate choice if possible. Include your return
fax number and email address.
METHOD
OF PAYMENT
You may use VISA, MasterCard, American Express or Discover Card.
Cashiers check is also acceptable – please allow a few extra
days to receive your order when using a cashier’s check.
SHIPPING
Be sure to give your complete street address. We cannot ship to
P.O. boxes. Orders will be shipped from Reber Ranch Tack and Feed
within three business days by regular UPS Ground Service, unless
otherwise specified. If an item is not in stock, you will be notified
of any delay. Please call for your UPS shipping charge. UPS Overnight
and Second Day Air Service are available for an extra charge.
*Minimum
saddle shipping charge - $25.95/saddle
*Oversize shipping charges may apply
*Items shipped UPS Ground unless otherwise specified. Shipping charges
are based on total weight of shipment, please call for a quote.
RETURNS
If you are not happy with the product you purchased, you may call
Reber Ranch Tack and Feed toll free and request a Return Authorization
Number within 30 days of your purchase. Please be sure to send your
product in its original packaging and in unused condition. Be sure
to include your complete name and address, plus Return Authorization
Number. Please place the product in a shipping container so the
actual product packaging is not damaged, labeled or marked. Customer
is responsible for shipping charges & a 10% restocking fee will
apply to all returns.
Send returns to:
Reber
Ranch Tack and Feed
28606 132nd Ave SE
Kent WA 98042
Please send your return UPS, FedEx, or insured US Mail.
SADDLE
TRIAL POLICY
To ensure the saddle you select from Reber Ranch Tack and Feed properly
fits you and your horse, you may ride in it briefly. On English
saddles, please use protective coverings on stirrup leathers (tube
socks with the foot cut out or plastic wrap), or ride without leathers.
Always use a pad to protect the underside of the saddle. Protect
Western stirrups so your boot will not scuff the stirrups. You have
7 days from the receipt of saddle to trial and purchase or return
your saddle. Returns must be shipped promptly – please call
Reber Ranch Tack and Feed’s toll free number for your Return
Authorization Number. Saddles on trial must be returned in NEW CONDITION
or customer will be charged for the saddle. Please do not oil or
use saddle soap on the saddle unless you intend to keep it.
SALES
TAX
All Washington state residents must pay 8.8% sales tax
on purchases and shipping.
REBER
RANCH CONTACT INFORMATION
*24 HOUR FAX: (253) 630-3975
*EMAIL – contact@reberranch.com
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